Concept site Pinset Lock & Key is a fictional locksmith, designed and built by Patrick Bushe to show what I make for locksmiths. Fictional, by Patrick Bushe

Locked out.

Three questions, then you’ll see the price, when we can be there and what to have ready. Lockouts every day, 7 a.m. to 11 p.m.

1. What are you locked out of?
2. Is anyone inside who needs help, or is something left on?

Somewhere else? Call: we may still come, or we’ll tell you who’s closer.

While you wait.

  • Don’t force the lock or break a window. The repair almost always costs more than the lockout.
  • Car running with the keys inside? It’s fine to let it idle while you wait. Stay with it.
  • Check for an open door at ground level only. Don’t climb to a window.
  • Renting? Your landlord or building manager may have a key, and may not like a lock change you didn’t clear first.
A man opening the driver door of a black SUV in a driveway