AI receptionist for law firms
An AI receptionist answers every call to your firm, runs intake on new matters, books consultations, and routes existing clients to the right person, without ever giving legal advice. A caller with a legal problem who reaches voicemail can simply call the next firm on the list.
Straight to my inbox: hello@bushe.co · or use the contact form · or get a free audit first
New callers reach a real conversation instead of voicemail, including evenings and weekends, when many people finally have time to call.
Practice area, key facts, dates, and the other party’s name for your conflict check, collected and summarized.
Qualified callers are booked into an attorney’s calendar, with reminders so fewer consultations are missed.
It collects facts and books time. Anything that sounds like a legal question goes to an attorney.
Brands I’ve designed and built for
What this turns into
Concrete builds that help your team move faster, respond sooner, and cut repeated manual work.
New-client intake
Asks your intake questions for each practice area and sends a clean summary to the right attorney.
Conflict-check details
Collects the names of the other parties so your team can run a conflict check before the consultation.
Consultation booking
Books, moves, and confirms consultations, and sends reminders.
Common questions
Office hours, location, practice areas, consultation fees, and what to bring, from answers you approve.
Existing-client routing
Routes calls about an open matter to the right attorney or paralegal, or takes a detailed message.
After-hours coverage
Answers nights and weekends, and flags urgent matters you define, like an arrest or a court deadline, to whoever is on call.
See which of these fits your business first.
How it fits your firm
Always goes to a person
- Anything that asks for legal advice or an opinion on a case
- Existing clients asking about their matter
- Urgent matters you define, like arrests or court deadlines
- Callers who ask for a person
Works with your practice management software
Connections depend on what each system allows. Where a direct link isn’t possible, it sends the details to your team instead. I’ll confirm your setup in the consult.
Built around how law firms work
It never gives legal advice, and it makes clear that calling doesn’t make someone a client. It collects what your intake form would, including the other parties’ names for a conflict check, and leaves every decision to an attorney.
What would an AI receptionist cost your firm?
A custom AI receptionist is usually a one-time setup plus a monthly fee and usage. Compare that with the full cost of a receptionist. These are estimates. I'll give you a real quote after a free consult.
Adjust the assumptions
Assumes the agent handles 60% of this role. The other 40% still needs a person, and someone spends 3 hrs a week checking its work.
I'll reply with whether it's buildable and a real quote.
Only need nights and weekends covered? See how an AI after-hours answering service works.
From first call to working system
Three focused steps. No bloat, no vague roadmaps — just a useful system shipped and measured.
Free consult
We go through your calls: what people ask, what should be booked, and what always goes to a person. You get a fixed quote before any work starts.
Build and test
I set it up on a test number and run it through real call scenarios. You hear it before any customer does.
Go live and tune
Your line forwards to it, and we review its calls, fix what it gets wrong, and adjust the rules.
Step 1 is free
Let's audit your workflow together — no commitment.
What clients say
We were drowning in manual lead follow-ups. Bushe built us a simple AI intake system that responds instantly after hours. Lead response time dropped from hours to under a minute, and we’re closing more deals without hiring extra staff.
The free audit alone was worth it. He mapped our exact workflows and showed us where AI would actually save time instead of just sounding cool. We started with invoice and job-costing automation — it’s 5–10x faster now.
I was skeptical of “AI consultants” after talking to big agencies. Bushe was different — hands-on, no fluff, and he actually built the system himself. Our med spa’s patient intake and after-hours booking is now fully automated and HIPAA-aware.
Document processing used to eat up hours every week. Now AI summarizes, extracts, and organizes everything for us. The ROI tracking dashboard makes it clear how much time we’re saving every month.
We needed something that worked with the tools we already use, not a total overhaul. Bushe delivered a conversational AI lead qualification bot in a few weeks. It’s clean, effective, and our team actually uses it.
The three-step process (Audit → Build → Optimize) was exactly what a small business needs. No vague roadmaps. We got a working automation, measured the results, and only then decided what to do next.
Questions buyers ask
Can an AI receptionist do legal intake?
Yes, the routine part. It asks your intake questions for each practice area, collects the facts, dates, and other parties’ names, and sends a summary to the right attorney. It doesn’t decide whether to take a case; your team does.
Will it give callers legal advice?
No. It is set up to collect information and book consultations only. If a caller asks for advice or an opinion on their case, it explains that an attorney will follow up.
Does it work with Clio or MyCase?
Often, depending on what your practice management system allows. Where a direct connection isn’t possible, it sends the intake summary to your team by email or text. I’ll confirm your setup in the consult.
What about confidentiality?
Callers are told they are speaking with an automated assistant, and we decide together what it records, where that is stored, and who on your team can see it. I walk you through each vendor in the setup before anything goes live.
How much does an AI receptionist for a law firm cost?
Usually a one-time setup plus a monthly fee for the platform, calls, and upkeep, and the monthly part grows with call volume. The calculator on this page compares it with the full cost of a receptionist, and you get a fixed quote after a free consult.
Have a question that isn't here?
Send me the details about your workflow and I'll reply with a straight answer — no sales pitch.
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