NPS Survey Builder
Build a simple Net Promoter Score survey with follow-up questions and response segments.
Ask the recommendation question clearly
An NPS survey is simple, but the wording and follow-up matter. The core 0 to 10 question gives you a comparable signal, while the open-ended follow-up explains why customers chose that score.
Net Promoter Score comes from a single 0–10 question plus an open follow-up: promoters score 9–10, detractors 0–6, and the score is the percentage of promoters minus detractors.
This builder creates survey copy, segment definitions, and response handling notes so you can collect feedback without overcomplicating the ask. Use it after onboarding, delivery, renewal, or a support milestone.
Private browser-only drafting
The survey draft is generated locally. Customer lists and feedback plans are not uploaded.
Frequently Asked Questions
What is NPS?
Net Promoter Score asks how likely someone is to recommend a product or service on a 0 to 10 scale.
What follow-up question should I ask?
Ask what drove the score, then ask what would improve the experience. Keep it short.
How are responses segmented?
Scores 0-6 are detractors, 7-8 are passives, and 9-10 are promoters.
Is this tool free and private?
Yes. It runs locally in your browser.
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